Terms & Conditions

Last updated: [PLACEHOLDER - date]

1. About these terms

These terms govern the services provided by Dust Busters Cleaning ("we", "us") to our customers ("you"). By booking a service, you agree to these terms.

2. Quotes and bookings

All quotes are free and valid for 30 days unless stated otherwise. A booking is confirmed once we have agreed the date, scope and price in writing (email, WhatsApp or SMS).

3. Pricing and payment

Prices are quoted in pounds sterling and may be subject to VAT where applicable. Payment terms: [PLACEHOLDER - e.g. due on completion / within 7 days of invoice]. Accepted methods: [PLACEHOLDER - bank transfer, card, cash].

4. Cancellation

[PLACEHOLDER - cancellation policy, e.g. cancellations with less than 24 hours' notice may be subject to a charge of X% of the booking].

5. Our responsibilities

We will carry out services with reasonable skill and care, using appropriate equipment and PPE. For biohazard work we follow all relevant UK regulations on hazardous waste disposal.

6. Your responsibilities

• Provide safe access to the premises.
• Inform us of any known hazards before work begins.
• Secure or remove valuables before our team arrives.

7. Liability

We are insured for public liability up to [PLACEHOLDER - amount]. Our total liability for any claim is limited to the value of the services provided, except where law prohibits such a limit (including death, personal injury or fraud).

8. Complaints

If you are unhappy with any aspect of our service, contact us within 24 hours and we will work with you to resolve it.

9. Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.