Privacy Policy

Last updated: [PLACEHOLDER - date]

1. Who we are

Dust Busters Cleaning ("we", "us", "our") is a cleaning services company based at 9 Roman Drive, Winchester, SO22 6GA, United Kingdom. We are the data controller for the personal information we process about our customers and website visitors.

2. What information we collect

• Contact details you submit through our enquiry form (name, email, phone, message and service required).
• Information you provide by phone, WhatsApp or email when requesting or receiving services.
• Standard server log data such as IP address and browser type.

3. How we use it

• To respond to your enquiry and provide the cleaning services you request.
• To send quotes, invoices and service-related communications.
• To comply with our legal, regulatory and accounting obligations.

4. Legal basis

We rely on (a) your consent when you submit our contact form, (b) performance of a contract when delivering services you've booked, and (c) our legitimate interests in running and improving our business.

5. Sharing

We do not sell your data. We share information only with providers that help us run the business; for example, our form submission provider (Formspree), waste disposal partners, and accountants.

6. Retention

We retain enquiry records for [PLACEHOLDER - retention period, e.g. 24 months]. Records required for tax and accounting purposes are kept for at least 6 years as required by UK law.

7. Your rights

Under UK GDPR you may request access to, correction or deletion of your personal data, and object to certain processing. Contact us at [PLACEHOLDER - privacy contact email] to exercise any of these rights. You may also complain to the ICO (ico.org.uk).

8. Cookies

This site uses only essential cookies plus a stored preference for your cookie consent choice. Embedded Google Maps is only loaded after you accept cookies or click "Load map".

9. Contact

Questions about this policy? Email [PLACEHOLDER - contact email] or call 07828 248 082.